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Frequently Asked Questions

 

How do I reach Animal Control?

PLEASE NOTE: Animal Control Officers can only respond to those cases occurring within Jefferson Parish.

 

To report an animal control incident, please call during regular business hours:

Jefferson Parish Animal Shelter - East Bank: (504) 736-6111

Jefferson Parish Animal Shelter - West Bank: (504) 349-5111

 

Jefferson Parish Animal Shelter hours are as follows:

Mon - Fri: 9:00 am - 6:00 pm

Sat: 10:00 am - 5:00 pm

 

Outside of regular business hours, an animal control officer is "on-call" and will respond to health-and-safety-related emergencies only. Citizens may request assistance from the animal control officer by calling 911. 

 

WHAT SERVICES DOES ANIMAL CONTROL PROVIDE FOR THE CITIZENS OF JEFFERSON PARISH?

  • Investigation of dog attacks to humans and domestic animals

  • Enforcement of city and state laws specific to animals

  • Emergency response to sick or seriously injured domestic animals, vicious domestic animals, reports of severe animal cruelty, possibly rabid animals, or possible human or domestic animal exposure to wildlife when rabies is a concern

  • Investigation of animal cruelty

  • Removal of stray dogs from streets and public areas

  • Pick up of stray dogs from residences and businesses

  • Regulation and inspection of kennels - commercial and private

  • Dog license enforcement

  • Rabies vaccination enforcement
     

THERE IS A RACCOON IN MY ATTIC. WILL ANIMAL CONTROL REMOVE IT OR RENT ME A TRAP TO REMOVE IT?

Animal Control only deals with wildlife concerns when a human or animal has been bitten or attacked. Animal Control does rent humane traps to the public (Deposit is $50.00). The customer is asked to pick up the trap at the Animal Shelter and return the wildlife in the trap to the Animal Shelter.

 

Humane wildlife control agencies can help resolve these situations, but do charge a fee. Please reference the following list in locating an appropriate wildlife control operator in Jefferson Parish:

 

Brian Van Normand - South Louisiana Critter Control

www.southlouisiana.crittercontrol.com

(800) 274-8837

 

Charles Parker - Parker Wildlife Control

www.parkerwildlifecontrol.com

(504) 338-7517

 

David White - Cage N Critters

www.cagencritters.com

(225) 202-519017

 

David Milliken - Milliken Farms Wildlife Control (Wildlife Rehabilitator)

www.millikenfarms.net

(985) 218-9099

(504) 329-4311

 

Philip Hebert - Broad Range Wildlife Services LLC

(504) 259-1843

 

Hogs Only - Buddy Goatcher

(337) 257-4813

 

Visit the Louisiana Department of Wildlife and Fisheries for more information on nuisance wildlife

 

WHAT IS RABIES AND IS IT A PROBLEM IN JEFFERSON PARISH?

Rabies is a viral disease that affects the brain. Dogs, cats, humans and other warm-blooded animals can become infected with rabies if they are exposed. In recent years horses, cats, and bats in Louisiana have been confirmed carriers of the rabies virus.

 

CAN I GIVE MY PET A RABIES VACCINATION MYSELF?

Louisiana state law requires that a rabies vaccination be administered by a licensed veterinarian. Jefferson Parish offers public rabies vaccinations on Tuesdays at the West Bank shelter location, from 10am-12pm, and Wednesdays at the East Bank shelter location, from 10am-11:30pm. No appointment is needed.

 

WHY SHOULD I LICENSE MY PET?

Lost and Found: As you probably agree, we would rather your pet not ever be brought to an animal shelter. If your pet is wearing a Jefferson Parish rabies license, we can easily trace the number and contact you regarding his or her whereabouts. This is significantly less stress on you, your pet, and your local animal shelters.

 

Money Generated: The money that is taken in from license fees is used for other animal control operations such as supplementing the cost of animal care and conducting a low-cost and no-cost spay and neuter program for our residents.It is the LAW!: It is much less expensive to pay the fee than to pay the fine. It is required that every dog or cat in Jefferson Parish have a license within 30 days of ownership.

 

MY PET ALWAYS STAYS IN MY HOUSE. DOES HE STILL NEED TO BE LICENSED?

Yes. All animals over the age of three months must be licensed.

 

HOW MUCH DOES A LICENSE COST?

Unaltered dog or cat: $20.00; Altered dog or cat: $15.00; Replacement fee: $5.00

For more information on local animal ordinances: website to come

 

MY NEIGHBOR'S DOG IS ALWAYS OUTSIDE AND I WORRY THAT HE MAY NOT HAVE ADEQUATE SHELTER, FOOD, OR WATER. WHAT SHOULD I DO?

If you are ever concerned that an animal is being neglected or cruelly treated, call Animal Control so that an officer can visit and check on the animal. The officer will ask for a street address and a description of the animal in question. Citizens may remain anonymous when filing complaints. An officer will inspect the premises to validate the complaint, and speak with the owner in hopes of improving the animal's living situation.

 

A DOG OR CAT BIT ME OR MY CHILD. WHAT SHOULD I DO?

Take any steps necessary to ensure that any wounds are treated appropriately with medical care. Report the bite immediately to animal control so that an officer can respond and gather details of the incident.

Committed to Making Jefferson Parish a Community Where Every Pet has a home.

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To contact the Jefferson SPCA

Jefferson SPCA

4421 Jefferson Hwy, Jefferson, LA 70121

Phone: 504-733-5878

 

To contact the Jefferson Parish Animal Shelters

Jefferson Parish Animal Shelter - East Bank

1 Humane Way, Harahan, LA 70123

Phone: 504-736-6111

 

Jefferson Parish Animal Shelter - West Bank

2701 Lapalco Blvd, Harvey, LA 70058 

Phone: 504-349-5111

 

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REFUND POLICY: Donations are non-refundable.

 

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